Home English privacy policy

Our contact details
Laura Plotnek-Jones
Address: Home-based
Phone Number: 07545093137
E-mail: laura@home-english.co.uk

The type of personal information we collect

We currently collect and process the following information:

A. Personal Information:
We may collect personal information, such as your name, email address, and contact details when you provide them voluntarily including when you fill out the relevant ‘contact form’.

B. Automatically Collected Information:
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and pages viewed.

    How we get the personal information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:

    • To provide and maintain our services
    • To process and meet your requirements
    • To communicate with you and send you relevant information
    • To improve the functionality and user experience of our website.

    Data sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties.

    We implement reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

    Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is:
    Your consent. You are able to withdraw your consent at any time. You can do this by contacting Laura on laura@home-english.co.uk

    How we store your personal information

    We take the security and privacy of your personal information seriously. Your data is securely stored in our systems for a period of six years from the last interaction. This retention period complies with legal and regulatory requirements. After the specified period, we take measures to ensure the secure and permanent disposal of your data.

    Your data protection rights

    Under data protection law, you have rights including:

    • Your right of access – You have the right to ask us for copies of your personal information.
    • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
      Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
    • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
    • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
    • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at laura@home-english.co.uk if you wish to make a request.

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at laura@home-english.co.uk.

    You can also complain to the ICO if you are unhappy with how we have used your data.
    The ICO’s address:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    SK9 5AF

    Helpline number: 0303 123 1113
    ICO website: https://www.ico.org.uk